Server Crash, or "What Sucks Here?"

So my family and I were about to win a Wintergrasp (thank you, thank you, hold your applause) when people noticed they couldn't resurrect.

I figured my healing skillz were needed more than ever, since death had become a permanent state and we only had one more minute to defend the fortress, so I put my back into the effort until we won and the timer reset.

But nobody got marks.

And nobody got quest credit.

Not even the living.

So I sat and watched the angry raid chat until the server crashed and logged us all out.

"They don't care that servers are going down, they just want our money."

I really wanted to argue but kept my mouth shut. The rational truth is that if people can't play, Blizzard will lose customers, thus the guy's perspective has a whopping inconsistency issue.

It's true Blizz is a business, but I've never, in the few years I've been playing this game, gotten the impression the company doesn't care about its quality of service. Players might argue about whether or not what they produce is worth the time and effort, but it is false to say they don't put time and effort into their product.

I also swear to you, as the wife of an IT guy, when something goes down unexpectedly the company scrambles to fix it. They are not just sitting there going "Oh, we'll take care of those servers after we have a snack break." When one of my husband's sites goes down, it doesn't matter if he's watching The Office with me and I'm on an emo hormone binge -- he has to work. So I'm sure the guys sweating away at Blizz, fixing server crashes for ungrateful little snots when they could be watching The Office, really appreciate all the whiny jerks spouting off.

"I swear to God, I'm quitting for Aion."

Yeah, um. Having a bug in the game you're playing is not a good reason to switch to a new game. Brand new games actually have (gasp!) more bugs than well-established games.

Nor does this work as a scare tactic. Nobody actually cares that one disgruntled player is waving around Aion like a flag of war. You want to play it, play it, but stop going on about how you should because Blizz is so fail. If you had the rocks to quit, you would have done it already.

Conclusion

I realize people need to vent when they get frustrated, but I also think some of those guys need anger management. It might be important to get what you earn, but missing out on three Wintergrasp marks is not world-ending. This goes for pretty much any aspect of the game, because some things stick with you longer than success or rewards or even the game itself. Like friends. People who help you -- not because they can get something off of you, but because you have mutual affection and respect for each other.