We have some serious computer guys -- men who work with computers for a living (and one who grew up a hacker, himself, though not of WoW) -- and this is what we were told to do.
- Stop using Internet Explorer.
- Download AVG Free.
- Download Malwarebytes.
- Download I-Hate-Keyloggers.
- Don't run .exe files.
- Replace Adobe Reader with Foxit.